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FAQ

Are gaming chairs ergonomic?

Yes, Nokaxus gaming chairs are ergonomic. Some of the typical items thought of when you hear the term ergonomic is desks, chairs, monitors, keyboards, and your computer mouse. The relationship of these items to each other, for each user, helps eliminate strain and discomfort. Nokaxus was created by a furniture company with 20+ years of experience making ergonomically minded furniture.

Why choose a Nokaxus chair over other chairs?

At Nokaxus, we recognize the importance of having an ergonomic chair. Statistics have shown that people spend more than half of their waking hours sitting down, and on chairs with insufficient support. This results in a high chance for improper posture, which can lead to chronic back health problems over time. The Nokaxus2020 Series is the gold standard of gaming seats—internationally recognized and certified for both quality as well as reliability for the best sitting experience. Since 2014, the unparalleled comfort and support provided by Nokaxus chairs has been winning awards and hearts worldwide. and have experienced first-hand the physical rigour and strain from spending long periods on chairs that simply fell short. In addition, to ensure you get the best value, we sell directly to you. This eliminates extra costs such as overseas distributor margins, local distributor margins, retailer margins, and storefront costs. Choosing a Nokaxus chair is an investment in comfort. It's easy to overlook the importance of a chair that supports you well and keeps you comfortable, but your back will thank you in the long run.

Where do you ship to?

Nokaxus only has the capacity to ship orders within contiguous United States excluding Alaska or Hawaii at this time, We are not able to offer shipping to any military, PO, APO and FPO destinations.

How long is delivery in the US?

Any orders will be processed within 1 working day, after which please allow 3 - 5 working days for your package to be fulfilled and delivered.

How do I track my order?

When your item has been shipped, you will receive a shipping confirmation and tracking number via email. The tracking information can take up to 24 hours to update, so don’t worry if it doesn't show up immediately. 6,How much will shipping cost? Nokaxus provides free shipping on all orders, no minimum purchase is necessary.

Are the lumbar and/or headrest pillows removable?

Yes, if a chair comes with a lumbar and/or headrest pillow they are removable, allowing the user to modify to their liking.

What is the weight capacity for Nokaxus chairs?

All chairs within the Nokaxus line have a weight capacity of 275 lb

Do any of the models have an attached footrest?

Yes, the model Nokaxus-110 has a built-in, retractable footrest.

What is your return policy?

We offer returns up to 30 days from the date of delivery. Full return statement can be viewed here.(退换货政策)

A piece of my product has broken. What do I do?

Please email us through our contact form or at support@Nokaxus.com with a photo of the broken part and your order ID. We’ll help you there.

My product arrived with parts not attached like they are in the instructions?

We sometimes will change the components of our chair to improve the quality of our products. Please refer to the product details page.